Update: Microsoft has released out-of-band non-security updates to address the Windows 10 printing crash issue.
The Windows 10 KB5000802 and KB5000808 cumulative updates released yesterday are causing Blue Screen of Death crashes when printing to network printers.
Windows 10 KB5000802 and KB5000808 cumulative updates as part of the March 2021 Patch Tuesday.
Since then, there has been a constant stream of complaints that printing is causing Windows 10 to crash with an "APC_INDEX_MISMATCH for win32kfull.sys" blue screen of death crash.
Unfortunately, attempts to fix the issue by upgrading printer drivers have been mainly unsuccessful.
Instead, Windows 10 users have been forced to uninstall the KB5000802 or KB5000808 updates for printing to work correctly again.
If you are affected by the printing bug, you can uninstall the Windows 10 KB5000802 cumulative update by closing applications and opening a command prompt. In the command prompt, enter the following command:
wusa /uninstall /kb:5000802
To uninstall the Windows 10 KB5000808 cumulative update, use this command instead:
wusa /uninstall /kb:5000808