Return, Refund and Cancellations Policy

• (SOFTWARE)

  Great Future Technology Private Limited undertakes all projects under the scope of objectives that determine the direction/route followed by the project.

  All Web Design / Web Development / Mobile Application Development / Software Development / Search Engine Optimization / Digital Marketing/Hosting Services/ Maintenance of a website are carried out and accepted after total analysis and creation of a complete scope document, to ensure that our teams have a full understanding of the work needed to be done, eliminating possibilities of any project cancellation/reversal/dispute.

  Since Great Future Technology Private Limited and the client understand that there is work involved to achieve every milestone of the project and completion of every module, a refund would not be possible for the work once assigned to us.

  Payments for custom design projects / above services are made to us in increments by the client are non-refundable. If a project is canceled or postponed, all charges paid are retained by Great Future Technology Private Limited and if applicable, a fee for all work completed beyond what was already paid for shall be paid by the client.

  If we receive a chargeback or payment dispute (i.e. PayPal Dispute) from a credit card company or bank, your service and/or project will be suspended without notice. A $100 chargeback fee (issued to recover fees passed on to us by the credit company), plus any outstanding balances accrued as a result of the chargeback(s) must be paid in full before service is restored, files delivered, or any further work is done. Instead of issuing a chargeback, contact us to address any billing issues. Requesting a chargeback or opening a PayPal dispute for a valid charge from us is a fraud, and is never an appropriate or legal means of obtaining a refund. Please read and make sure you fully understand our refund policy before making a payment.

  We are willing to work with you and after getting confirmation from your side, we immediately act on it and send your work in progress. Therefore, if you take your steps back after confirmation, so, the amount you have already paid is non-refundable. We interact with our clients and do our best to solve all their queries and start work after their approval, therefore, there is no provision for any kind of refund. We mentioned that the paid amount is non-refundable in any circumstance.

  Please read and make sure you fully understand our refund and cancellation policy before making a payment. Should you have other questions about our policies, feel free to call us.

   

   

  (HARDWARE)

  Returns

  • You may return a product within 3 days of your order date if a manufacturing defect has been found.
  • A product’s part or entire sales package will be replaced depending on the defect.
  • Any signs of physical or incidental damages to the product or product packaging will be chargeable and shall be deducted before the refund can be processed.
  • To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging with all accessories.
  • The customer is responsible for shipping the product back to us.
  • Once the product is received, it will be inspected within 24-48 hours before a refund can be processed.

   

  Cancellation Policy

  You may cancel your order before the product has been shipped. Unfortunately, an order cannot be canceled once the product has been shipped to you. If you wish to cancel your order after having received the product, a refund is possible only if the product is unopened in the same condition as it was received. Keep in mind, however, that the shipping costs have to be borne by the customer. Your refund will be processed 7 Working Days after your product has been received and inspected.

  
  Refunds (if applicable)

  Once your return is received and inspected, we will contact you to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
  If approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment within a few days.

  
  
  Address for Returns:

  Send us an email at info@gftpl.in with the tracking details and send your item to Great Future Technology Private Limited, RHS-2, Street No.10, Preet Nagar, Bhadra Road, SIRSA, Haryana IN 125055. (Include an invoice copy and your contact details)
  
  You will be responsible for paying for your shipping costs for returning your item. Shipping costs are non-refundable.